Frequently Asked Questions

What is Marq-Tran's Service Animal Policy?

We permit service animals on all Marq-Tran buses.

Service animals will be under the owner's control at all times and will be kept out of the aisleway for ease of movement for all passengers. Service animals that are too big to be held are required to sit on the floor. Transportation of family pets will be allowed on buses, but must be in a Michigan safety-approved carrier at all times. The cage will be placed on the floor of the bus, or if size permits, on the passenger’s lap. Pet carriers will not be placed in the aisle. Pets will be under the owner's control at all times.

The driver of the bus is in no way responsible for the animals or the cages.

Besides the Transfer Station located on the corner of Third Street and Spring St in downtown Marquette, passengers may “flag” the bus at any safe location on the route. Safe locations vary by route. Stop lights and guard rails are unsafe on all routes.

Your driver can answer all connection questions and help guide you. You can call Dispatch @ 225-1112, or ask your question via email at dispatch@marq-tran.com.Use the routes under the Maps tab to help you with your decisions.

The fare structure for each Route is listed on the viewable/printable Routes from that tab.

Every bus can accommodate children in strollers as long as 2 criteria are met. Children and strollers must be secured, with children remaining in strollers, forward-facing, if the stroller has a sturdy, rigid frame and contains the child in a five-point harness. Lightweight, collapsible strollers and strollers of any variety without a five-point harness must be safely stowed, and the child held by an adult. 3-wheel “jogging strollers” that cannot be secured by 4 points must be secured, and an adult must hold the child.

You can pay by using correct change or by using tickets and passes, which are sold at various locations listed on the “Ticket Outlets” tab.

The age for Seniors for Marq-tran discounts is age 60.

The fare to ride door to door is based on mileage, covered in general on the Door To Door tab. Exact fare pricing can be obtained by calling Dispatch @ 225-1112 and describing the point of pickup and destination.

Ready to start your new career with Marq-Tran? You can fill out our online application for a job opening with the Marquette County Transit Authority on our Employment Page. You can also download a paper copy of our application by clicking here.

We are continuously updating our FAQ page to best answer your questions.


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